FAQ

Expect in Style

FAQ


Shipping Policy

AUSTRALIA

Expect in Style charges a flat domestic shipping rate of $15.00.

All parcels are shipped via Australia Post Express Post. Standard Delivery orders typically arrive in 3-5 business days Monday through to Friday, not including public holidays.

Please note the delivery dates are an estimate only. Delays may occur due to peak periods or circumstances out of control.

All orders are processed and shipped within 2 business days.

International

Expect in Style currently ship to New Zealand, United States and United Kingdom.  All international orders are sent via Australia Post. Delivery generally takes between 5-14 working days.


New Zealand

$26.75

United States

$34.90

United Kingdom

$43.80

 


Please note the delivery dates are an estimate only. Delays may occur due to peak periods or circumstances out of control.


Returns Policy

To return an item please contact hello@expectinstyle.com.au for a return code.

All returns must be received within 14 days of original purchase date.

Returns are processed within 3 business days of package receipt.

Postage refunds are to the cost of the customer, we do not offer FREE return shipping.

All tags must be attached, merchandise in original condition and original receipt is required.

To exchange items please email through to hello@expectinstyle.com.au to check size is available and to receive an exchange code.

Shipping is non-refundable.

SEND RETURNS

Expect in Style 

61 Robinson Street

Port Hedland WA 6721

Faulty Items

We have sourced the best fabric to ensure that your item is easy to care for and will last during and after your pregnancy.

Following the care instructions as per the care label for washing and ironing will maintain your Expect in Style garment in good condition.

If you have any issues in regards to your Expect in Style garment please email us at hello@expectinstyle.com.au

Promotional Policy

At certain times of the year we will offer % off promotional codes. The code will be entered at checkout and discount will be applied through this process.


Wholesale Opportunity

Expect in Style would love the opportunity to collaborate with other brands whether maternity, beyond or baby.

If you would like to talk to the team at Expect in Style about our wholesale opportunities please email us directly at hello@expectinstyle.com.au


Privacy Statement

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@expectinstyle.com.au or mailing us at: Expect in Style PO BOX 1506 East Victoria Park WA 6981.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - BIG CARTEL

Our store is hosted on Big Cartel. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Big Cartel' s data storage, databases and the general Big Cartel application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Big Cartel stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Big Cartel's Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@expectinstyle.com or by mail at

Expect in Style

Re: Privacy Compliance Officer

Expect in Style

61 Robinson Street

Port Hedland WA 6721